Services

Medallion Rug Gallery (Outlet) is pleased to offer an extensive list of services that will help ensure that your handmade area rugs will last for several generations. All of these services are available to Bay Area customers who are within 40 miles of our downtown Palo Alto, California showrooms. To schedule a service, you can complete our online service request form or call us at (800) 300-7847.

Cleaning and Repair

Medallion Rug Gallery offers free pick-up and delivery for all of your rug cleaning and repair needs. We will ensure that each of your area rugs is carefully and meticulously cleaned, dusted, dried and repaired as necessary to help your rug maintain its beauty for generations.

Area Rug Appraisals

To properly insure your collectible handmade area rugs, you will need to be able to provide your insurance company with up to date documentation. Medallion Rug Gallery enables each of our customers to receive free rug appraisals every three years to help you meet this requirement.

Installation of Rug Pads for any Surface

If your area rugs have a tendency to move, we have the perfect solution. Simply contact us today to schedule a free custom installation of our invisible pads, and you will never need to worry about your handmade rugs moving again.

Yearly In-Home Area Rug Rotation

Rotating each of your handmade area rugs on a yearly basis will ensure that they receive even exposure to traffic, wear and light. To assist you with this process, we offer a free yearly rug rotation to all of our valued customers.

Restoration

If your rug becomes damaged, we will pick it up for free and provide the necessary restoration to make it look brand new again.

In-Home Consultation

Medallion Rug Gallery offers free in-home consultations to help you measure and select the appropriate rug size and style for your home or office, in addition to rug appraisals, rug pad installation and more. As an added bonus, we will also pick-up and return your rugs for free if they need to be cleaned, repaired or restored.

To schedule a service,
you can complete our online service request form or call us at

(800) 300-7847

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